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The original item was published from 6/29/2023 11:26:00 AM to 6/30/2023 12:05:01 PM.

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Posted on: June 28, 2023

[ARCHIVED] UPDATE: Boil Water Advisory ends for Jackson water customers

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A Boil Water Advisory for City of Jackson water customers was officially lifted on Thursday, June 29. This means residents getting water from the City of Jackson can continue using their tap water without boiling it first. Recent tests show the water going to homes and businesses is safe to use. 

A Boil Water Advisory was launched the afternoon of Tuesday, June 27 for City water customers due a malfunction at the Water Treatment Plant. The State of Michigan required the advisory as a precaution. While the malfunction did impact water quality at the plant, treated water that went to homes and businesses was tested and did not show any contamination. However, due to the potential for impacted water quality, it was important to inform water customers. 

This was the first Boil Water Advisory the City has ever issued. The Water Department is now taking steps to make sure this malfunction does not happen again and install further safeguards that can prevent future advisories. “Our customers put a lot of trust in us as a water supplier and we want to continue that trust. Providing clean drinking water is a top priority and we are certain that lessons learned from this incident will help prevent any future advisories,” said City Manager Jonathan Greene. 

Residents have been notified about the advisory’s end through the City’s CodeRED mass communication system, social media, website and local media. 

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