Frequently Asked Questions

Eyes on the Block is a voluntary community safety camera pilot launched by the City of Jackson. The program is designed to help residents work alongside law enforcement to deter, detect, and help solve serious criminal activity while protecting privacy and civil rights.

No. Participation is completely voluntary. Residents may choose whether or not to participate. Choosing not to participate remains anonymous and private.

This initial pilot includes eligible residential and small-business properties in Wards 1 and Wards 2. Residents can visit the following Boundary Map links to confirm eligibility.

Maps

• Ward 1 Boundary Map (PDF)
• Ward 2 Boundary Map (PDF)

The pilot will provide up to 100 Ring doorbell-style cameras and a first-year subscription. Installation will be provided by the City of Jackson Community Development Department.

The resident owns the camera. It is installed at the participating home or business and remains under the resident’s control.

No. The Jackson Police Department does not monitor cameras and does not have automatic access to any footage.
Camera owners will have an opportunity to choose to respond with footage if they choose to do so. 

If an investigation occurs near your location, law enforcement may issue a request for potential footage related to that incident through your device app. 

No. Sharing footage is voluntary. Residents decide whether or not to share any video.

No. Law enforcement cannot see who declines to share footage.

No. Cameras are not accessible to law enforcement unless a resident voluntarily shares footage.

Any footage shared with law enforcement is transferred securely and stored using cloud-based systems with limited access for legitimate investigative purposes. Footage is not stored on personal devices, thumb drives or email accounts.

We anticipate an optional rollout after December for other wards. After the pilot period, outcomes, public feedback, and available funding will be formally reviewed. City Council will determine whether the program should expand based on those findings.

Residents in Wards 3–6 may express interest in future participation by contacting eyesontheblock@cityofjackson.org.

No. Participation does not create an obligation to share footage and does not grant law enforcement independent access to private property.

The goal is to strengthen partnerships between residents and law enforcement by providing a voluntary way for community members to assist investigations while maintaining control over their personal property and data.

No. Cameras are resident-owned and not monitored by law enforcement. The program is designed to support voluntary information sharing, not surveillance.

No. Participation is voluntary. Property owners and tenants must follow applicable agreements and program guidelines.

Details regarding subscription renewal will be shared with participants during the pilot period.