Current Billing

Current Bill

The City of Jackson Utility Billing mailed out water and sewer bills for the Commercial and 
Third District Residential (Northeast Section). View the current billing information below.

Mailed Date
Payment Due Date (On or Before)
Late Penalty Date
September 26, 2023October 20, 2023
October 21, 2023


Late Penalties

If payment is received after October 20, a 10% penalty is applied to balance due. Failure to receive a bill does not alter the due date or waive the penalty.  If the due date falls on a weekend or holiday, payments will be accepted on the next business day without penalty.

If you have any questions or did not receive your bill, please call the Utility Billing Office at 517-788-4082, or visit our office at City Hall, 161 W. Michigan Avenue, 11th Floor. You may also contact the Billing Office by email.

Water Shut Off

Please note water shut off for non-payment is scheduled for October 7, 2023. If service is shut off (or if an attempt is made), an extra $35 is required, plus full payment of the outstanding bill, to reinstate service.

Online Electronic Billing

Utility Billing now has the option emailing residents electronic copies of the city's water and sewer bill. It you are interested in signing up for receiving your bill via email, please email Water Billing with the following information:

  • Name
  • Address
  • Email address

Paying Your Bill Online

Visit the Utility Billing Online Payment website to pay your water and sewer bill online.

Tenant Deposit

Effective September 1, 2010, the tenant deposit is $300.

For More Information

If you have any questions or need any assistance, please call Utility Billing at 517-788-4082. Thank you for your cooperation.