The City of Jackson Utility Billing mailed out water and sewer bills for the Commercial and First District Residential (North of Morrell and West of Grand River). View the current billing information below.
Payment Due Date (On or Before)
Late Penalty Date
January 26, 2024
February 20, 2024
February 21, 2024
If payment is received after February 20, a 10% penalty is applied to balance due. Failure to receive a bill does not alter the due date or waive the penalty. If the due date falls on a weekend or holiday, payments will be accepted on the next business day without penalty.
If you have any questions or did not receive your bill, please call the Utility Billing Office at 517-788-4082, or visit our office at City Hall, 161 W. Michigan Avenue, 11th Floor. You may also contact the Billing Office by email.
Water Shut Off
Please note water shut off for non-payment is scheduled for February 7, 2024. If service is shut off (or if an attempt is made), an extra $35 is required, plus full payment of the outstanding bill, to reinstate service.
Online Electronic Billing
Utility Billing now has the option emailing residents electronic copies of the city's water and sewer bill. It you are interested in signing up for receiving your bill via email, please email Water Billing with the following information: