City of Jackson

Contact the Water Department

For any questions regarding the Water Department or water service in the City of Jackson, simply contact us using the form below. Our friendly staff will respond to your inquiry as soon as possible. If you are having trouble with your service, think your water line maybe frozen, are in danger of having your service shut off or have another water emergency, please call us immediately.

Water Department Billing Department
521 Water Street
Jackson, MI 49203

517-788-4082
After-Hours Phone: 517-788-4100

waterbilling@cityofjackson.org

Hours
M-F – 8 am to 5 pm


Email the Water Department