City of Jackson

Water Department

The City of Jackson's Water Department fuels our City's residents with clean, sustainable drinking water. But, it also is in charge of connecting our buildings to that water, metering its usage, testing its quality, maintaining the sewer system and assuring there is no contamination between the potable and non-potable water supplies.

Once known as the Jackson City Water Company, the Water Department shares three groundwater sources with other water suppliers throughout Jackson County. The City is actively working with these suppliers county-wide, through the Jackson County Community Wellhead Protection Program, to assure the aquifers stay clean and viable for many years to come. Utilizing such a program helps prevent our vital water resources from the dangers of groundwater contamination, which can cripple our water supply and the ecosystem.

For all questions, concerns and information regarding City water, sewer and storm water billing, visit the Billing Division of the Water Department.