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Personnel & Labor Relations

Job Opportunities

The City of Jackson only accepts applications and resumes for posted job openings. If you are interested in working for the City of Jackson and would like to submit general information about yourself for future job openings, you may complete a skills card. Skills cards are kept on file for one year and may be updated as needed.

The City of Jackson also has temporary, part-time and summer positions. You may complete an application for these positions by clearly marking the application as temporary.

To apply, please complete and sign the City of Jackson job application packet. Please send the signed documents to the Personnel Department via fax or U.S. mail. Applicants may e-mail their information, but are required to follow-up with a signed paper copy.

Current Job Openings





General Summary

Under the direction of the City Manager, this position administers the City’s personnel and labor relations (human resources) program.  Coordinates the employment programs, oversees the administration of the employee benefits and wage and salary programs, strategic initiatives, management development, safety programs and oversees other components of the personnel programs.  Serves as spokesperson and/or directs the City’s collective bargaining processes and represents the City in administrative forums related to employee relations.

Essential Job Functions:

An employee in this position may be called upon to do any or all of the following essential functions.  These examples do not include all of the duties, which the employee may be expected to perform.  To perform this job successfully, an individual must be able to perform each essential function satisfactorily.

1.      As supervisor of several staff, performs functions of hiring, training, assigning work, scheduling, reviewing and evaluating performance, issuing corrective action as is appropriate, and dealing with employee relations issues.

2.      Coordinates the preparation for collective bargaining by conducting surveys and gathering data on wages, benefits, and conditions of employment, and developing the City’s bargaining positions.  Serves as spokesperson for the bargaining team of the City or may delegate that role to other managerial staff.  Interprets and administers approximately four (4) labor agreements for the City.

3.      Administers the personnel program of the city, including the procedures required by the City Charter, Civil Service Rules, City Personnel Policy and collective bargaining agreements.  Observes effects of personnel policies; conducts analyses and makes recommendations. Counsels and advises department heads and employees on personnel rules and policies; reviews grievances and proposed disciplinary actions with employees and department heads.

4.      Administers the personnel program of the City, including procedures required by the City’s policies and collective bargaining agreements.  Directs and participates in the implementation of the pay plan and employee benefits programs of the City, including workers’ compensation, unemployment benefits, health insurance and related employee benefit programs. Researches and recommends changes in employee benefit programs as appropriate.

5.      Responsible for overseeing the administration of the City’s employee benefit programs and deals with carriers, benefits consultants, third party administrators, etc. on the more unusual or complex issues.  Oversees the administration of the flexible benefit program.

6.      Administers the City’s wage and salary program, includes conducting or directing the conduct of salary surveys and researching and developing policies and procedures related to the pay program.  Oversees the preparation of job descriptions, makes recommendations on requests for job reclassification and evaluates new and existing jobs.

7.      Directs and participates in the recruitment and promotion program. Reviews and directs the administration of the City’s Affirmative Action Plan.

8.      Supervises assigned staff engaged in human resources service delivering including but not limited to transactional services, compensation, benefits administration, compensation, compliance, employee and labor relations.

9.      Directs the maintenance of the central personnel records.

10.   Reviews and discusses workforce concerns with representatives of employee organizations. Analyzes labor problems and seeks to effect measures to resolve such problems before they reach grievance proportions in both the bargaining and non-bargaining units.

11.   Participates in initial grievance procedures, as is appropriate and may investigate and hear/process employee grievances.   Processes cases to arbitration as is appropriate, working in conjunction with legal counsel.

12.   Participates in administrative litigation and hearings, representing the City.  Works with City Attorney and/or outside legal counsel as necessary to ensure appropriate representation in civil litigation and legal actions related to personnel and labor relations matters.

13.   Provides support to the pension boards, City Safety Committee, and such other boards or committees as directed.

14.   Serves as the City Manager’s liaison with the City’s Safety Committee and ensures that high level safety programs are in place for the City workforce and administers same.

15.   Develops and/or implements management development and supervisory training for City of Jackson managers and supervisors.   Conducts research on special projects; prepares reports; prepares and supervises public and employee relations functions.

16.   Oversees and participates in the research of personnel laws and regulations to determine the implications for the City personnel program.  Recommends changes in City forms, procedures and policies in order to ensure compliance and implements changes adopted by the City Council.

17.   Coaches and advises City managers/supervisors on matters such as organizational design and departmental reorganizations, employee disciplinary issues, employee conduct, contract and policy matters, and other employee relations issues and conducts investigations related to same as needed.

18.   Oversees the City’s employment program, including the preparation of job advertisements, screening applications, overseeing the testing of clerical applicants, referring qualified candidates to the hiring department and conducting reference checks as requested. 

19.   Develops and/or maintains departmental budget and participates in overall City budget processes on human resources related issues.  May participate in audits and/or recommendations regarding new position/reorganization requests.

20.   Prepares and presents agenda items, collective bargaining reports and other presentations to City Council as needed.

21.  Performs related work as required.

This list may not be inclusive of the total scope of job functions to be performed.  Duties and responsibilities may be added, deleted or modified at any time.

Required Knowledge, Skills, Abilities and Minimum Qualifications

Education: Bachelor’s Degree in human resources management, business administration, public administration or related field with substantial coursework in human resources management.  Master’s Degree in human resources or related field is preferred.

Experience: A minimum of six (6) years of progressively more responsible experience in human resources administration experience of which three years must have been in a supervisory capacity.  Previous experience leading collective bargaining processes and labor contract administration required.  Prior safety program administration experience is desirable.  Public sector human resources management experience and professional certification (Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) is desirable.

·                  Ability to use basic office equipment such as telephone, calculator, photocopier, fax and computer with applicable software applications such as word processing, as well as email/internet/world wide web. 

·                  Thorough knowledge of personnel administration, qualifications and characteristics of major occupational groups, and thorough knowledge of the principles, practices and methods of collective bargaining techniques.

·                  Ideally, the employee will have experience in administrative litigation related to employment rights and preferably possess a law degree.

·                  Experience and skill in supervising and directing a team of professional and administrative staff in all facets of personnel administration.

·                  Must be able to drive a vehicle to various locations for meetings. Valid driver’s license required.

The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.

·                  In addition to the above requirements, all City positions require the ability to read, write, speak and understand the English language as necessary for the position; the ability to follow written and oral instructions; and the ability to interactive in a positive manner with other employees and members of the public.  City employees are also expected to possess and maintain a record of orderly, law-abiding citizenship, sobriety, integrity and loyalty as it pertains to and reflects upon their employment with the City.  City employees must be physically and mentally able to perform the essential duties of their position without excessive absences.  City employees are required to establish residency within 20 miles of the city limits within 12 months of hire and maintain throughout employment.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to view and create computer documents, communicate with others and use hands to finger, handle, or feel.  The employee is required at times to reach with hands and arms.  The employee is frequently required to talk or hear; walk, stand; and sit for extended periods of time. The employee must occasionally lift and/or move light weight items. 

While performing the duties of this job, the employee regularly works in a business office setting. The noise level in the work environment is usually quiet.

Salary Schedule:  Grade 16

Step 1           Step 1 ½        Step 2           Step 3          Step 4          Step 5

$63,358/yr.  $64,564/yr.    $65,769/yr.  $68,272/yr.  $70,869/yr.  $73,565/yr.

Step 6               Step 7               Step 8               Step 9               Step 10

$76,359/yr        $79,264/yr.       $82,282/yr.       $85,411/yr.       $88,659/yr.

Inquiries, resumes and applications may be directed to City of Jackson, Personnel & Labor Relations Department, 161 W. Michigan Ave., Jackson, MI  49201; or e-mail: apply@cityofjackson.org.  Applications will be received until 5:00 p.m., Friday, October 17, 2014.  RESUMES WILL NOT BE ACCEPTED WITHOUT A COMPLETED CITY OF JACKSON APPLICATION, which can be found on our website at www.cityofjackson.org/personnel.

(The City of Jackson does not discriminate on the basis of religion, race, color, national origin, age, sex, height, weight, handicapped or marital status as to:  access, availability, employment, or participation in any of its programs and activities.)