City of Jackson


If you have a question regarding a specific issue within one of Jackson’s city departments, or want to become familiar with the heads of each department, you can find their contact information easily with our directory below. With all the pertinent contact information being listed for each department head, you can choose to make your voice heard by sending an e-mail, mailing a letter or making a phone call.

City Hall
161 W. Michigan Avenue
Jackson, Michigan 49201

Normal business hours are 8:00 AM-5:00 PM Monday thru Friday

Assessor's Office
City Hall, 9th Floor
f. 1.866.902.7891
City Assessor :: David Taylor
Send Email
Visit Assessor's Office website
Attorney's Office
City Hall, 12th Floor
f. 1.866.971.2117
City Attorney :: Bethany M. Smith
Visit Attorney's Office website
City Manager's Office
City Hall, 14th Floor
f. 1.866.384.1772
City Manager :: Patrick Burtch
Visit City Manager's Office website
Community Development
City Hall, 3rd Floor
f. 1.866.971.2151
Director :: Patrick Burtch
Send Email
Visit Community Development website
City Hall, 6th Floor
f. 1.877.509.5874
Executive Director :: Jonathon Greene
Send Email
Visit DDA website
Department of Public Works
521 Water Street
f. 1.877.396.6953
Director of Public Works :: Todd Knepper
Send Email
Visit Department of Public Works website
Engineering Department
City Hall, 4th Floor
f. 1.877.509.5389
City Engineer :: Jon Dowling
Send Email
Visit Engineering Department website
Finance Department
City Hall, 8th Floor
f. 1.866.763.7956
Director of Finance :: Philip J. Hones
Send Email
Visit Finance Department website
Fire Department
518 N. Jackson Street
f. 1.866.522.0954
Interim Fire Chief :: David D. Wooden
Send Email
Visit Fire Department website
Management Information Services
City Hall, 7th Floor Manager :: Lori Lewis
Send Email
Mayor's Office
City Hall, 14th Floor
f. 1.866.384.1772
Mayor :: Jason C. Smith
Send Email
Visit Mayor's Office website
Parks and Recreation Office
City Hall, 5th Floor
f. 1.877.347.4714
Director of Parks, Recreation and Grounds :: Kelli Hoover
Send Email
Visit Parks and Recreation Office website
Personnel Office
120 W. Michigan Ave.
Jackson County Tower Building
7th Floor

f. 517.788.4404
Director :: Crystal Y. Dixon
Visit Personnel Office website
Police Department
216 E. Washington Ave.
f. 517.788.4129
Chief of Police :: Matt Heins
Visit Police Department website
Purchasing Department
City Hall, 10th Floor
f. 1.866.971.2119
Purchasing Agent :: Shelly Allard
Send Email
Visit Purchasing Department website
Treasurer's Office
City Hall, 1st Floor
f. 1.877.396.3005
City Treasurer :: Andrew J. Wrozek, Jr.
Send Email
Visit Treasurer's Office website
Waste Water Treatment Plant
2995 Lansing Ave.
f. 1.877.347.4171
Public Utilities Director :: Todd Knepper
Visit Waste Water Treatment Plant website
Water Department
521 Water Street
f. 1.877.396.6304
Public Utilities Director :: Todd Knepper
Visit Water Department website